Mary is the eldest of five children born on a mixed farming property at Hawkesdale, in the Western District. Mary had her early education in the local area and completed her education at Monivae College, Hamilton. Being the eldest in the family, Mary spent a lot of time at weekends and after school helping her father on the farm.
Working life began with the Commonwealth Bank in Warrnambool, with some time in Colac, and returning to Warrnambool with a change to the National Bank. Mary moved to Ballarat in 2000 finishing her banking career in 2009 after several Branch Manager roles. During this time Mary had two sons, and became actively involved in their sporting pursuits, taking on roles as Junior Tennis Coordinator and Treasurer for Warrnambool Junior Basketball League.
Since living in Ballarat, Mary has become an active member in Rotary, and recently completed three years as President of the Ballarat Embroiderers Guild.
Mary began her association with Richard Start Accountants as a client and when the opportunity arose, began her employment having an appreciation and understanding of how great it was to be a client - Mary felt working here would be the same. Mary has been with Richard Start Accountants almost 10 years in Administration. Mary's responsibilities include taking care of all aspects of new Company Registrations, setting up ABN's and TFN's for new businesses, Workcover registrations and maintenance as well as making appointments and liaising with clients for Richard. Mary enjoys the relationships that have developed with many clients and values the friendships that have ensued.
Alison started working at Richard Start Accountants in February 2019 as an Administration Assistant.
Alison has several years experience in the administration area in different industries including Newspaper, Mental Health, Construction and Consulting Engineering. As a result Alison has gained an wealth of knowledge over a diverse range of duties. Her belief is 'nothing is too hard'. Alison is now enjoying adding to her knowledge in the 'Accounting' sector.
Alison prides herself on delivering outstanding customer service and being a valuable member of the Richard Start Accountants team. Alison's key duties are looking after the daily banking, client assessments, lodgements, client liaison and much more.
Debbie commenced her role as a receptionist at Richard Start Accountants in January 2021.
Debbie brings with her a great wealth of knowledge and experience, having worked at Radio Rentals for nearly 12 years. She is passionate about great customer service and loves dealing with the public.
Apart from happily greeting you as you arrive, you will hear Debbie's cheerful greeting when you call. She will book your appointment with our accountants, and also successfully juggles everyone’s calendars, appointments and meeting rooms during the busy tax periods.
Debbie will ensure all your details are ready for your appointment and happily help you with making over the phone and in-office payments.
Communication & Marketing
Rebecca started her role as a receptionist at Richard Start Accountants filling in for Liana's maternity leave back in October 2020 and had sinced moved over to Communications & Marketing.
Rebecca comes to us with a diverse background, after completing her Nursing course back in 2006 and working accross a variety of Melbourne hospitals and Medical Centres. Rebecca found love in a Ballarat boy and Ballarat life shortly followed.
After a long maternity leave stint (6 years and three children later) and a few small business ventures herself, Rebecca has returned back to part - time work with Richard Start Accontants. She is the creator of our Instagram, Facebook and Website content and the aurthor of our newsletters and emails.
Rebecca is enthusiastic about building relationships with our clients and small businesses, offering a direct line to their Accounting and business needs.
Keep an eye our on your inbox, Rebecca will appear in there anyway she can, be it customer satisfaction, our Loyalty Program, new updates and more.